OVERVIEW & BENEFITS - CASE MANAGEMENT
The Case Management program supports individuals and their families facing difficult times in their lives. Our experienced and compassionate professional staff conducts interviews or, if appropriate, comprehensive in-home assessments to determine client needs. Our professional staff then links clients to appropriate services and provides follow-up and further coordination as needed.
The Case Management program also refers to social services accessed through the City of Albuquerque/Bernalillo County Department of Senior Affairs.
JFS is here to assist you if you are experiencing difficulty with:
• Aging-related issues
• Housing
• Navigating social systems (Medicare, Medicaid, Income Support Division)
• Obtaining increased levels of care
SERVICES
JFS case managers offer a wide scope of services, including:
• Advocacy
• Information and assistance
• Assessments
• Coordination of service with providers
• Family caregiver support
• Education
• Medical case management (medication set- up &
management, medical advocacy)
Services JFS can refer to through the Department of Senior Affairs are: Home chores/retrofit/repair, intensive case management, homemaker/respite, special needs transportation, in-home respite, and senior day care. Clients must be age 60 or older and reside in Bernalillo County to access these services.
PROGRAM DETAILS
Jewish Family Services of New Mexico provides Geriatric Case Management services which include:
- An evaluation of potential strengths and weaknesses through an in-person assessment
- The development and presentation of an individualized Care Plan based on identified needs
- A time-frame in which the Case Manager feels the need would be best addressed and ideas about how to address those needs.
The Case Manager will recommend suggested follow-up steps, the frequency of reassessments, and will be available to help family members chose a provider to help the senior remain safely at home. The Case Manager will also be available to deal with crisis as they occur, or help with unforseen situations that may arise.
Relocation services are also available through the Geriatric Case Management program if care needs ever exceed what is available at home. The Geriatric Case Manager at Jewish Family Services is registered with the National Association of Geriatric Social Workers and has years of experience working with the elderly in their homes.
Appointment required? Yes, please contact our Community Resource Specialist (see contact information below) to schedule an initial phone interview.
Fees: Fee for Service Case Management is available to everyone. Other Case Management services may be available to those age 60 or over on a sliding scale. Some services, including those available through the Department of Senior Affairs, are free.
CLIENT SUCCESS STORY - "A Better Outlook on Life"
A JFS Case Manager conducted an assessment and made service referrals for a client. The client was having difficulty getting around in her home, dealing with depression and eating nutritiously. Referrals included an evaluation by a Physical Therapist, home delivered meals, homemaker services, the JFS Nurse Case Manager, and JFS counseling services. The client reported two months later, that after working with the different services being provided, she now feels like she is coming out of a “fog” and “enjoys life more and more each day.” She reported that she goes for walks every day, has changed her doctor, and feels like the services we referred her to “helped her get to a better place.”
CONTACT
Rivka Rabinovich
Community Resource Specialist
505.291.1818 x 4516
rivka@jfsnm.org
